“Make sure you document the chain of custody with this specimen!”
My staff nodded, familiar with the protocol our company follows whenever a specimen is discovered to be labeled with an incorrect body site. There are at least three potential sources of error that can lead to the mislabeling of a biopsy site: the dermatologist submitting the specimen, the laboratory creating the microscopic slides, and our office that records the site into the final diagnostic report. After reviewing our protocols and documenting every step in the process, we were assured that our lab was not responsible. After a few more painstaking minutes, we determined the likely source of the error was the submitting dermatologist’s office.
“Well, at least it wasn’t our fault!” My staff all managed a weak smile.
“Yes, it wasn’t.” I nodded to them in agreement, but I knew the issue was far from resolved. My arms akimbo, I resigned myself to the inevitable denial and accusation from our dermatology client. “Call up the dermatologist’s office and explain to them what happened. Make sure you mention the protocols that we have in place to identify the potential source of this error.” I rolled my eyes. “Hopefully, they will acknowledge the mislabeling occured at their office.” My staff looked at one another with perturbed expressions. “But we’ve all been down this road before. We can document every step and show them their error but in the end, they will probably not take responsibility and ownership of the problem and blame us.”
“Yes.” I shook my head dismissively. “Even when you’re right, you’re wrong!” It was another permutation of the aphorism, “The customer is always right.” No matter the documentation or witnesses that are presented, some will never be convinced, regardless of how compelling or comprehensive the evidence.
Now the eleven disciples went to Galilee, to the mountain to which Jesus had directed them. And when they saw him they worshiped him, but some doubted.
Matthew 28:16-17 (ESV)
The disciples of Jesus had spent the last three years of their life with Him. They witnessed His execution on the Cross. Three days later, He was resurrected from the dead and eventually appeared to all of them. Over the next forty days, Jesus appeared to nearly five hundred others. Many of them were in attendance when Jesus ascended to Heaven as recorded in this passage from the Bible. Yet, the Bible adds this chilling and sobering statement that some doubted. How much more evidence did they need?
Jesus died for all of our sins, but our sins could not keep Him in the grave. God raised Him from the dead, conquering the last enemy of mankind. The resurrection proves that all who confess and repent of their sins and accept Jesus Christ as the Lord and Savior will be saved. The evidence is compelling and comprehensive. Examine it for yourself and be right, not wrong!
Love and trust the Lord; seek His will in your life.