Chapter 66 — The Approach

Jake called on a Tuesday. James saw the name and let it ring once before answering.

“Dr. Deetan.”

“Jake.”

“Do you have a minute?”

“I have a few.”

“Have you thought about bringing on another dermatopathologist?”

James didn’t answer immediately. “What makes you ask that?” he said.

Jake exhaled lightly. “You’ve been running tight,” he said. “Coverage, volume… it shows if you’re looking.”

James turned slightly in his chair. “And you’re looking.”

“I see patterns,” Jake said.

That was enough of an answer. Not specific. But not vague either. Jake had helped set up the system years ago. Routing, reporting, interface work. At the time, it had felt like infrastructure. Now it felt like perspective. Not inappropriate. But not neutral.

“I’m thinking about a few things,” James said.

“That usually means something’s already changing.”

James didn’t respond. Jake continued, “If you’re not hiring, then the other question is continuity.”

There it was. Cleaner this time. Less direct. Same direction.

“What about it?” James asked.

“I work with a group,” Jake said. “Dermpath integrated into a dermatology network. They’ve grown carefully. Not just volume—they’re very particular about how they handle referring physicians. They don’t treat it like accounts,” Jake added. “They assign specific dermatopathologists to specific practices. Same contact. Same voice. If there’s a question, the dermatologist calls the same person every time.”

James looked out into the lab.

Jake continued, “One of the physicians I work with had something very similar to what you’ve built. Independent. Relationship-driven. When he transitioned, his clients stayed because it didn’t feel like a handoff—it felt like continuity.”

That sat there. Not convincing. But close enough to be uncomfortable.

“And you think that translates,” James said.

“I think it can,” Jake said. “If it’s structured correctly.” Jake added, “I’m not suggesting anything formal. Just a conversation.”

“That’s usually where formal things start.”

Jake gave a quiet laugh. “That’s fair.”

James didn’t laugh. Jake continued, “I’m not telling you what to do, Dr. Deetan. But if you’re thinking about reducing your role, you need somewhere for the work to go.”

The work. James let that sit. He had used that word for years. It felt thinner now.

“I’ll think about it,” he said.

“I can set up a call.”

“I said I’ll think about it.”

Jake didn’t push. “Just don’t wait too long,” he said. “These things are easier when you’re ahead of them.”

James almost smiled. That sounded like Jake again.

“I’ll let you know,” James said.

He ended the call. He didn’t go back to the case right away. Instead, he sat there, the phone still in his hand, replaying the conversation. Jake hadn’t pushed. He didn’t need to. The question had been reasonable. That was what made it effective. Hiring. Coverage. Continuity. All legitimate. All incomplete.

James stood and walked out into the lab. Devon looked up as he approached. “Jake?” Devon asked.

James stopped. “You can tell?”

“You have a Jake face.”

James shook his head and mouthed, “What?”

Devon shrugged. “Like someone asked you a normal question and you didn’t like where it was going.”

“That’s close enough.”

Devon set down the paperwork. “What did he want?”

James leaned against the counter. “He asked if I was hiring.”

Devon nodded slowly. “That’s not random.”

“No.”

“And?”

“He mentioned a group.”

Devon’s expression stayed neutral. “What kind of group?”

“One he works with.”

Devon looked down briefly, then back up.

“To help?”

“To receive,” James said.

Devon gave him a look. “That’s a careful word.”

“It is.”

They stood there for a moment. A tech walked past carrying a tray of slides. Someone laughed softly near the processor. Normal day. Unchanged. Except it wasn’t.

Devon said, “That kind of group won’t think like you.”

“I know.”

“They’ll think systems. Contracts. Volume.”

“I know.”

Devon studied him. “Do you?”

James met his eyes. “Yes.”

Devon nodded once.

“Then the question isn’t whether they can do it,” he said. “It’s whether they’ll do it the way you care about.”

James didn’t answer. Because that was exactly it. “I don’t want this absorbed,” James said.

Devon nodded. “No.”

“I don’t want it turned into something else.”

Devon held his gaze. “Then you have to be very clear about what it is,” he said.

James let that sit. That might be the hardest part. Not finding someone. Defining what they were being asked to carry.

Later that afternoon, Jake sent the email. Short. Polished. The kind of message that looked casual until you read it twice.

Regional group. Expanding dermatology base. Integrated dermpath services. Experience with transitions.

James read it once. Then again. Then closed it.

That night, he showed it to Deanna. She read it without comment, then handed the phone back.

“What do you think?” she asked.

“I think they’re good at what they do,” he said.

“That’s not what I asked.”

He leaned back. “I think they’re not what I built.”

She nodded. “That doesn’t mean they’re wrong.”

“No.”

“Just different.”

“Yes.”

She watched him. “Are you going to talk to them?”

He hesitated. “Yes.”

She nodded once. “Then you should talk to Elise. And Michael.”

He almost smiled. “Of course.”

“Of course,” she repeated.

He leaned forward slightly. “I don’t want to walk into this without understanding the structure,” he said.

“You won’t,” she said. “That’s why you have them.”

He nodded. Elise would see the numbers immediately. Not just revenue. Flow. Dependencies. What could actually transfer. What couldn’t. Michael would see the risk. Contracts. Liability. Language that sounded neutral but wasn’t.

Deanna leaned back slightly. “What are you really asking them for?” she said.

James didn’t answer right away. Then he said, “I’m asking them to carry something they didn’t build.”

She nodded. “Then you need to say that clearly.”

“To them?”

“To yourself first.”

He looked at her. She was right. Again.

The next morning, he called Jake back. “I’ll take the introduction,” he said.

Jake didn’t sound surprised. “I’ll set it up.”

“This isn’t a sale discussion.”

“What is it?”

James looked through the glass at the lab. Devon was at the counter again, steady as always.

“It’s a custody discussion,” he said.

Jake repeated the word. “Custody.”

“Yes.”

“That’s an unusual way to frame it.”

“I know.”

“What does it mean?”

“It means I’m not transferring revenue,” James said. “I’m transferring responsibility.”

Jake didn’t respond immediately. James continued, “If they want volume, this won’t work.”

“All groups want volume,” Jake said.

“I know. If that’s all they want, this won’t work.”

Jake exhaled slowly. “You’re going to make this complicated.”

“Probably.”

Then Jake said, “I’ll set up the call.”

“Thank you.”

Jake was quiet a moment longer than before. Then he said, almost casually, “You know some of these groups are already moving into AI-supported dermpath screening.”

James frowned slightly. “Meaning what?”

“Digital models. Pattern recognition support. Triage systems.” Jake paused. “They’re getting better fast.”

James leaned back in his chair. “I’ve seen demos.”

“These are beyond demos now.”

Jake’s voice remained calm. Informational. No salesmanship in it.

“That’s where hospital systems are putting money,” he said. “Scalability. Consistency. Faster throughput.”

James looked back out through the glass toward the lab. Histology moving. Slides stacking. Devon near accessioning answering two questions at once without appearing hurried. Human motion everywhere.

“And you trust that?” James asked.

“I trust systems more than exhaustion.”

The answer came too quickly. James looked back toward the phone instinctively, as though he could somehow see Jake on the other end. Jake continued before James answered.

“One bad miss changes an entire family.”

The sentence landed differently than the others. Not theoretical. For a moment Jake said nothing else. Then his tone flattened back into its usual evenness.

“The groups moving early will probably control the field eventually,” he said.

James rubbed his thumb slowly against the edge of the desk. “You really think pathology becomes that?”

“I think high-volume specialties always move toward pattern systems eventually.”

“And the physician?”

Jake was quiet briefly. “Still there,” he said. “Just not carrying everything alone.”

James let that sit. Outside the office window, he watched Devon cross the lab again, intercepting a problem before anyone else even noticed it fully forming. For years James had built everything around people: judgment, availability, memory, trust, and relationships.

None of those things fit neatly into the language Jake used. Scale. Consistency. Systems.

Jake spoke again. “The people who adapt early usually survive transitions better.”

James almost smiled faintly. “That sounds like a threat.”

Jake laughed softly. “No. Just observation.”

But after the call ended, James remained sitting there longer than he intended. Not because he thought Jake was wrong. That was the problem.

James ended the call. He sat there for a moment, not reaching for the next case. He had thought letting go would be the difficult part. It wasn’t. Not exactly. Letting go well. That was something else. And now he had to decide who could be trusted with what remained.

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